Integration

Two-Way Email Sync and Automation with Gmail

Connect Gmail to AutomateNexus CRM for bi-directional email sync, open tracking, and automated email sequences.

Overview

The Gmail integration brings your email communication directly into AutomateNexus CRM. Every email sent and received is automatically logged to the right contact record, giving your team a complete communication history. Track opens and clicks, launch automated sequences, and manage all your outreach from a single platform.

Key Features

Bi-Directional Sync

Emails sent and received in Gmail automatically appear on CRM contact timelines.

Open & Click Tracking

Know when prospects open your emails and click links for timely follow-ups.

Email Sequences

Build automated multi-step email sequences triggered by CRM events.

Template Library

Create and share email templates across your team with merge field support.

Scheduled Sending

Schedule emails to send at optimal times based on recipient engagement patterns.

Thread Matching

Intelligently match email threads to the correct contact and deal records.

Use Cases

Automatically log all Gmail conversations to CRM contact activity timelines
Track email opens and schedule follow-up tasks when prospects engage
Launch multi-step nurture sequences when leads enter specific pipeline stages
Use email templates with CRM merge fields for personalized outreach at scale
Schedule emails to send at optimal times based on timezone and past engagement

How to Set Up

1

In AutomateNexus CRM, navigate to Settings > Integrations > Gmail.

2

Click 'Connect Gmail' and sign in with your Google account.

3

Grant AutomateNexus CRM permission to read and send emails on your behalf.

4

Choose sync preferences: all emails or only those matching CRM contacts.

5

Enable open tracking and configure your default email signature.

Frequently Asked Questions

Does email sync work retroactively?+

You can choose to import historical emails during setup. The default imports the last 30 days of email matching CRM contacts.

Can I send emails from AutomateNexus CRM?+

Yes. You can compose and send emails directly from contact records in AutomateNexus CRM, and they will appear in your Gmail Sent folder.

Is my email data secure?+

AutomateNexus CRM uses OAuth 2.0 for Gmail authentication and never stores your Google password. All email data is encrypted in transit and at rest.

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