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Documentation

Everything, documented.

Setup guides, feature walkthroughs, integrations, and the full API reference. If it’s in the product, it’s in here, and it ships on every plan.

01

Getting Started

4 guides

First-run setup: creating your account, finding your way around the dashboard, and deciding who on your team can see and change what.

Working with people and companies — managing contact records, custom fields and custom objects, the unified activity timeline, and how inbound leads get scored and routed to an owner.

Running revenue: the visual deal pipeline, quotes and CPQ, splitting accounts by territory, and the revenue intelligence and forecasting views.

The shared communication hub where email, SMS and calls land against the right record, plus scheduling and booking pages.

Reaching people at scale: multi-step sales sequences, funnels and landing pages, review and reputation management, and account-based marketing.

Automating the work around your pipeline with the visual workflow builder, plus email marketing and campaign sends.

Delivery after the sale — tasks, delegation and time tracking, and running client projects alongside the deal they came from.

Understanding what worked: multi-touch attribution, document tracking, and customer journey mapping across the whole lifecycle.

The AI layer — the AI phone receptionist on your own Twilio number (greeting, hours, transfers, screening, messages and bookings), the AI meeting notetaker (record from your microphone or Zoom, transcribe on your device or with your own key), conversation intelligence and call analytics, the AI agents and support center, and playbooks for guided selling.

10

Ecommerce

2 guides

Selling directly: store management and taking payments embedded in your own forms.

12

API Reference

5 guides

The REST API: authentication and conventions, then endpoint reference for contacts and leads, deals and pipeline, tasks and activities, and webhooks.

Account administration — security and data management, sandbox environments for testing, and the integrations marketplace.