Feature
AI Phone Receptionist
An AI receptionist that answers the phone numbers on your own Twilio account. It greets callers in your business's name, answers questions from your instructions and Knowledge Hub, puts callers through to the people in your transfer directory, takes messages and voicemail, takes appointment requests, and can text a caller a link or an address during the call. It recognizes callers who are already customers or contacts, speaks eleven languages, and leaves a summary, a transcript and, if you choose, a recording on every call. AutomateNexus CRM adds no per-minute charge.
Answers your number, in your name, on your own Twilio account.
Meeting Notes
AI transcription, summaries & action items
Illustration
Everything in AI Phone Receptionist, in one place.
No add-ons, no upgrade walls. These come standard, sharing the same records, automations, and agents as the rest of your CRM.
- Answers your own Twilio numbers
- Transfers only to your directory
- Messages, voicemail and booking requests
- Recognizes existing customers
- Eleven languages, your choice of voice
- Screens robocalls, no per-minute fee
Appointment requests go through the same approval gateway as every agent action, and a confirmed meeting lands on the calendar that the booking pages run on. The messages it takes reach your team as in-app notifications, texts and push alerts. Setup, the model choices, business hours and screening are in the receptionist guide.
Live in a day. Working for you on day one.
- Step 01
Connect in minutes
Turn it on from your workspace, sync the tools you already use, and your data lands clean and structured — no implementation project.
- Step 02
Let the agents work
Karrie and the specialist agents pick up the busywork: drafting, scheduling and lead scoring, with your approval where it matters and a full audit trail.
- Step 03
Ship outcomes faster
Your team focuses on the work only humans should do. Everything else runs on autopilot, with humans in the loop wherever it matters.
AI Phone Receptionist plugs into the tools you already run.
With 60+ native integrations (Gmail, Outlook, Stripe, Twilio, Slack, Zoom, QuickBooks, WhatsApp, Zapier and n8n), your data syncs two ways and stays in sync. No middleware, no custom code.
Browse all integrations- Gmail
- Stripe
- Slack
- Zoom
- Twilio
- n8n
- Outlook
- QuickBooks
- Zapier
Every action an agent takes inside AI Phone Receptionist is logged with a full audit trail, and sensitive steps wait for human approval, so you stay in control as automation scales.
Questions about AI Phone Receptionist
Yes. It answers numbers on your own Twilio account, bought in the app (United States, Canada or United Kingdom) or connected from Twilio, and calls and texts show your number to the caller.
Yes. Add your mobile to the transfer directory with a label and what it is for. The receptionist only ever transfers to numbers in that directory, tells the caller who it is connecting them to, and offers to take a message if nobody answers.
It takes the request and passes it to your team for approval, and tells the caller so. If you allow the receptionist agent to create meetings on its own, it books and confirms on the spot. It never tells a caller they are booked unless the meeting exists.
Your after-hours message, then whichever you chose: a message is taken, the receptionist helps anyway knowing you are closed, or the call is forwarded to a number in your directory.
English (US, UK, Australian), Spanish (Spain, Mexico), French (France, Canada), German, Italian, Brazilian Portuguese and Dutch, one per receptionist or per number.
Callers whose number failed the carriers' STIR/SHAKEN verification are asked to press 1 before the receptionist answers, which robocalls cannot do. Withheld and blocked numbers hear one line and the call ends, using no minutes.
AutomateNexus CRM adds no per-minute charge and it is on every plan. Twilio bills your account for the number and the minutes, AI replies run on your own provider key or the included model, and an ElevenLabs or OpenAI voice is billed to that account. A monthly minute cap guards your spend.
Pairs well with the rest of the platform.
- 01AI AgentsEight autonomous agents running your pipeline 24/7.Karrie, Sales, Support, Marketing, Ops, Scheduler, Research, and Analytics — each an autonomous agent that acts on your pipeline without being prompted.
- 02Client PortalA branded home for every client.Give clients a polished, white-label portal for approvals, documents, reports, and messaging — all under your brand and domain.
- 03E-CommerceSell directly from your CRM.Connect your store, build product catalogs, recover abandoned carts, and turn one-time buyers into repeat customers with automated journeys.
Put AI Phone Receptionist to work.
Start your 7-day free trial. No credit card. Karrie is ready on day one.