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Free scorecard · CRM comparison

Pick the right CRM in one afternoon.

Seven CRMs on their published prices, what each is genuinely best at, and the questions vendors don't volunteer, all below. The free scorecard weights what matters to you and prices every CRM at your team size.

Free · One afternoon, start to shortlist.

CRM Buyer's Scorecard

Pick the right CRM in one afternoon, priced at your team size.

  • Weighted scoring and first-year cost workbook XLSX
  • The method, published prices and fair notes PDF

Every price is the vendor's published list price, checked September 2026, with its source. We make one of the seven CRMs, so score our row as hard as the rest.

The method

Five steps, one afternoon.

Most CRM choices go wrong the same way: a demo impresses, the price looks fine at three seats, and the add-ons arrive in month two. Price the setup you'll actually run before anyone falls for a demo.

  1. Step 01

    List your must-haves · 30 min

    The jobs the CRM must do in your first 90 days. Everything else is a nice-to-have.

  2. Step 02

    Weight them · 10 min

    Give each criterion a weight from 1 to 5. Be ruthless: if everything is a 5, nothing is.

  3. Step 03

    Shortlist three · 30 min

    Score each CRM from 1 to 5 on every criterion, from its own feature pages. Keep the top three.

  4. Step 04

    Price what you'll run · 30 min

    Your seats, your billing, the tier you'd actually buy, onboarding fees included. The workbook does the arithmetic.

  5. Step 05

    Trial with your data

    Import 30 real records into each finalist and run one real deal through it. The one your team reaches for wins.

Year one, 8 users

What the first year really costs.

For a team of 8 on annual billing, plus any required onboarding fee: the cheapest tier that fits, and the tier above it. Tiers include different features, which is why the scorecard scores features separately from price.

First-year cost for 8 users on seven CRMs, from published prices checked September 2026
CRMCheapest tier that fitsNext tier up
AutomateNexus CRM$1,428Growth$3,348Business
HubSpot$672Starter$10,140Professional, incl. $1,500 onboarding
Pipedrive$1,344Lite$3,744Growth
Zoho CRM$1,344Standard$2,208Professional
Attio$3,360Plus$7,584Pro
GoHighLevel$970Starter$2,970Unlimited
Salesforce$2,400Starter Suite$9,600Pro Suite

Add-ons are not included. AI credits beyond the allowance, extra email sending and paid apps change the total, so ask about them.

Published prices

Every tier, as published.

List prices checked September 2026. Per seat per month unless marked flat. Vendors change prices, so check the source before you buy.

Published list prices for seven CRMs, checked September 2026
CRMTierPricingMonthly billingAnnual billing, per monthOnboarding
AutomateNexus CRMStarterflat, up to 5 users$49$39None
Growthflat, up to 10 users$149$119None
Businessflat, up to 25 users$349$279None
Agencyflat$597$478None
HubSpotFreeper seat, up to 2 users$0$0None
Starterper seat$20$7None
Professionalper seat$100$90$1,500
Enterpriseper seatNot published$150$3,500
PipedriveLiteper seat$24$14None
Growthper seat$49$39None
Premiumper seat$79$59None
Ultimateper seat$99$79None
Zoho CRMFreeper seat, up to 3 users$0$0None
Standardper seat$20$14None
Professionalper seatNot published$23None
Enterpriseper seatNot published$40None
Ultimateper seatNot published$52None
AttioFreeper seat, up to 3 users$0$0None
Plusper seat, up to 10 users$44$35None
Proper seat$99$79None
GoHighLevelStarterflat$97$80.83None
Unlimitedflat$297$247.50None
Agency Proflat$497$414.17None
SalesforceStarter Suiteper seat$25$25None
Pro Suiteper seatNot published$100None
Coreper seatNot published$195None
Advancedper seatNot published$395None
Maxper seatNot published$550None

Sources: AutomateNexus CRM, HubSpot, Pipedrive, Zoho CRM, Attio, GoHighLevel, Salesforce.

Fair notes

Every CRM here is best at something.

A comparison is only useful if it's honest about the competition. Here is where each of the seven is strongest, us included.

  1. HubSpot

    Marketing, sales and service on one record; the largest app marketplace and pool of experienced partners; a free CRM for two users.

  2. Pipedrive

    The pipeline itself: fast to adopt, low per-seat price, no onboarding fee.

  3. Zoho CRM

    The most capability per dollar, deep customisation, and the wider Zoho suite on one login.

  4. Attio

    A data model you shape yourself, a fast interface, and AI research that works on records.

  5. GoHighLevel

    Funnels, courses, memberships and SaaS mode for agencies that resell software under their own brand.

  6. Salesforce

    Enterprise depth, customisation and ecosystem; AI included from the Core edition.

  7. AutomateNexus CRM

    Flat pricing with unlimited contacts, Karrie and all eight AI agents on every plan, client workspaces and a white-label portal on every plan, and an AI phone receptionist on your own Twilio account. Not the right pick if you need a funnel and course builder or an enterprise admin ecosystem.

Ask every vendor

The questions they don't volunteer.

Put these to every sales rep, in writing. The answers are where the real price hides.

  1. 01Is AI included in the price, metered by credits, or a separate add-on? What happens when credits run out?
  2. 02Is there a contact limit, or do prices step up as your contact list grows?
  3. 03Can we send email campaigns from the CRM, how many a month, and from our own domain?
  4. 04Is there an onboarding or implementation fee, and is it required?
  5. 05Per seat or flat? What does the bill look like at twice our team size?
  6. 06What is the minimum term, and what does monthly billing cost compared with annual?
  7. 07Can we export every record, note and file to CSV at any time, without asking support?
  8. 08What do a client portal, white-label branding and extra workspaces cost, if we need them?
Free · One afternoon, start to shortlist.

CRM Buyer's Scorecard

Pick the right CRM in one afternoon, priced at your team size.

  • Weighted scoring and first-year cost workbook XLSX
  • The method, published prices and fair notes PDF
Your turn

Score us like everyone else.

Then put your 30 test records into a free 7-day trial and see whether the numbers hold. Karrie and all eight AI agents are on every plan.