A drip campaign sends the same emails to everyone on a timer. A sequence is smarter: a series that stops the moment someone replies, converts, or opts out. Every sequence below follows that rule — the goal is a response, not a broadcast.
Seven sequences cover most of a revenue team's needs. For each: the trigger, the beats, and what each email does. Pair them with our subject lines and follow-up templates for the actual copy.
1. Cold outbound (5 touches / ~3 weeks)
Trigger: a new prospect enters your outbound list.
- Day 0 — The opener. One specific observation about them, one sentence on the problem you solve, one easy question.
- Day 3 — The bump. Same thread, two lines.
- Day 7 — The value-add. A resource or insight, no ask beyond "useful?"
- Day 14 — The new angle. Different benefit, different lens.
- Day 21 — The breakup. Close the loop; invite a one-word reply.
The full logic (and 10 templates) lives in our cold email follow-up guide.
2. Trial / signup nurture (6 touches / 14 days)
Trigger: someone starts a free trial.
- Minute 0 — Welcome + one action. Not a feature tour: the single step that delivers the first "oh, nice."
- Day 1 — The quick win. A 2-minute setup that pays off immediately.
- Day 3 — Behavior fork. Active users get a deeper feature; inactive users get "stuck on anything?"
- Day 7 — The proof. How teams like theirs use the product (real examples only).
- Day 11 — The human offer. A real person offering a 15-minute setup call.
- Day 13 — The honest close. Trial ends soon, here's what you'll lose, here's the link.
3. No-show recovery (3 touches / 4 days)
Trigger: a booked meeting passes without attendance.
- Minute 10 — The graceful reschedule. No guilt, booking link, "if priorities changed, say so."
- Day 2 — The value nudge. The one thing they'd have gotten from the call, in two sentences — make missing it feel like a loss.
- Day 4 — The release. "I'll stop chasing your calendar — door's open when timing's better."
4. Post-demo close (4 touches / 10 days)
Trigger: the demo ends.
- Hour 2 — The recap. What they cared about, what you agreed, next step with a date.
- Day 2 — The stakeholder pack. A forwardable summary for the people who weren't in the room.
- Day 5 — The objection invite. "What's the 'hmm, but' question?" — surface it while you can still answer it.
- Day 10 — The status check. Moving, paused, or dead — any answer welcome.
5. New customer onboarding (5 touches / 30 days)
Trigger: deal closes.
- Day 0 — Welcome + what happens next. Names, dates, the first milestone.
- Day 3 — Setup milestone one. One action, clearly explained.
- Day 10 — The check-in. A human asking "anything in your way?"
- Day 21 — The expansion seed. A capability they haven't touched that maps to their goals.
- Day 30 — The first-month review. What's live, what's next, and an early "how are we doing?"
6. Re-engagement (3 touches / 3 weeks, quarterly at most)
Trigger: a lead or lost deal has been dormant ~90 days.
- Day 0 — What's changed. Two concrete things that are different since you last talked.
- Day 7 — The relevant proof. A result or example matching their situation.
- Day 21 — The soft close. "Should I check back next quarter, or close the file?"
7. Renewal (4 touches / starts 60 days out)
Trigger: contract end date minus 60.
- Day -60 — The value recap. What they've gotten this term, in their numbers where possible.
- Day -30 — The renewal conversation. Terms, changes, an easy yes.
- Day -14 — The plan-ahead. What next term should accomplish — renewal as a beginning, not an invoice.
- Day -5 — The clean close. Deadline, link, done.
Rules that apply to every sequence
- A reply stops the sequence. Instantly. Nothing torches trust like an automated bump landing after a human answered. This is table stakes for any tool you use.
- Every email must survive the "would I send this manually?" test. Automation should scale your judgment, not replace it with filler.
- Fork on behavior where it matters. One fork (active vs. inactive, opened vs. not) doubles relevance; ten forks make an unmaintainable science project.
- Review quarterly. Sequences rot — pricing changes, features ship, the market moves. Put a calendar reminder on it.
Running these by hand is possible for about a week. In AutomateNexus CRM, they're standing automations: Karrie drafts each email in your voice against the sequence's intent, sends on schedule, halts on reply, and logs everything to the record — so the system runs the cadence and your team runs the conversations. Free 7-day trial.
Email sequence FAQ
What's the difference between a drip campaign and a sequence?
Drips broadcast on a timer regardless of behavior; sequences react — stopping on reply, forking on engagement. For sales, always build sequences; save drips for pure content newsletters.
How many emails should a sequence have?
Three to six for most jobs. Enough persistence to matter, not enough to become spam — and always with a defined end and a graceful exit.
How far apart should sequence emails be?
Widening gaps: days 0/3/7/14/21 is the classic outbound spacing. Post-demo and no-show sequences run tighter because the context is hot.
Can AI write my sequences?
AI is excellent at drafting within a sequence's intent and your voice — and should stay on a leash for the first month while you approve drafts and tune it. The win isn't the writing; it's that the cadence never lapses.